Increased Errors - Multiple Brands
Resolved
This incident has been resolved.
Posted Sep 09, 2024 - 13:24 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2024 - 09:32 PDT
Identified
We are experiencing an increase in errors with multiple international brand orders. The issue is currently being investigated.
The affected brands are:
Boston Pizza Canada
Dairy Farm Group Singapore
Giant Singapore
Casa Chic Uruguay
Cuatroases Uruguay
Prune Chile
7-Eleven Taiwan
7-Eleven Vietnam
Ace Hardware Qatar
adidas Czech Republic
adidas Denmark
Adidas Malaysia
adidas Norway
adidas Poland
Adidas Serbia
adidas Singapore
Adidas Sweden
Alfamart Indonesia
Alser.kz Kazakhstan
Alza.hu Hungary
Amanté (LK)
Amazon.AE United Arab Emirates
Amazon Lebanon
Amazon.sa
American Eagle Israel
Anghami Plus Egypt
Anghami Plus Kuwait
Anghami Plus Oman
Antarc Furniture Kenya
Apple Japan
Avirate Sri Lanka
Babycottons Peru
Babyshop Kuwait
Babyshop Saudi Arabia
Babyshop UAE
Balfin Albania
Baskin Robbins Malaysia
BigDil Morocco
BPM Watches Serbia
B-Tech Egypt
BuyMe Vegan Israel
Buzz Serbia
Careem Saudi Arabia
Carpisa North Macedonia
Carrefour Brazil
Carrefour Egypt
Carrefour Saudi Arabia
Carrefour Taiwan
Carrefour United Arab Emirates
Castro Group Israel
C&C Brazil
CDON Norway
Cencosud Chile
Central Group Thailand
Centrepoint Egypt
Centrepoint Kuwait
Centrepoint Oman
Centrepoint Qatar
Centrepoint United Arab Emirates
CHIFA Express Peru
Ciela Bulgaria
Cine Colombia
Coop Switzerland
Costa Malaysia
Crocodile Bangladesh
Culture Land South Korea
Damas United Arab Emirates
David Jones New Zealand
Decathlon Chile
Dexy Co Kids Serbia
Diamantine Morocco
Diesel Colombia
Domino's Pizza Indonesia
Easy Chile
eBay Australia
Emart South Korea
Falabella Chile
Falabella Colombia
Family Mart Thailand
Farmers New Zealand
Farm Superstores Saudi Arabia
FitKit North Macedonia
foodpanda.pk Pakistan
Foot Locker Czech Republic
Foot Locker Sweden
Forzieri Norway
Fravega Argentina
Frisby Colombia
Gap China
G-Cash Philippines
Gentleman Israel
Globus Switzerland
GM Sport Kazakhstan
Grab Indonesia
Grabmart Philippines
Grabmart Vietnam
Grab Thailand
Grab Vietnam
Grand Square Nigeria
Gratis Turkey
Habitt Pakistan
Harvey Norman Australia
HKTV Shop Hong Kong
Home Centre Kuwait
Home Centre Qatar
Home Centre United Arab Emirates
Ikea Australia
IKEA Singapore
IKEA UAE
Imerco Denmark
IVI+ Kazakhstan
JD.com China
Jollibee Vietnam
Jollydays Switzerland
Jula Sweden
Jumbo Colombia
Jumia Egypt
Jumia Morocco
Just-Eat Denmark
Just Jeans New Zealand
Kapruka Sri Lanka
KFC China
Kidshoes Kazakhstan
Koton Turkey
La Cabrera El Polo Peru
La Cabrera Miraflores Peru
Lazada Malaysia
Lazada Philippines
Lazada Singapore
Lazada Thailand
Lazada Vietnam
Lifestyle Bahrain
Lifestyle Kuwait
Lifestyle Oman
Lifestyle UAE
Lotus Malaysia
Lotus's Thailand
Lulu Hypermarket Bahrain
Lulu Hypermarket Egypt
Lulu Hypermarket Kuwait
Lulu Hypermarket Qatar
Lulu Hypermarket Saudi Arabia
Lush Canada
Magnetik Gallery North Macedonia
Magnum Kazakhstan
Magrabi Optical Saudi Arabia
Manor Switzerland
Map Gift Indonesia
Marjane Morocco
Max Oman
Max Qatar
Max United Arab Emirates
Meloman Kazakhstan
Metro China
Metro Egypt
Metro Online Pakistan
Metro Peru
Mighty Ape New Zealand
Milavitsa Kazakhstan
Minister-MYONE Bangladesh
MR DIY Malaysia
Mr Sushi Peru
Mylist Kuwait
Nairobi Sports House Kenya
Naivas Kenya
Nelly.com Norway
Netflix Colombia
Netflix Oman
Nexon South Korea
Nintendo Canada
noon Egypt
noon Saudi Arabia
OKKO Light Kazakhstan
Ozone.ro Romania
Pacific Coffee Hong Kong
Panda Saudi Arabia
PARKnSHOP Hong Kong
Pepe Ganga Colombia
Perlego South Africa
PlayStation® Colombia
Playstation Store Australia
Playstation Store New Zealand
PlayStation® Store Saudi Arabia
Playstation Store South Africa
Prune Argentina
Prune Peru
Prune Uruguay
Puregold Philippines
Rapsodia Uruguay
Razer Gold Taiwan
Reel Cinemas UAE
Ripley Chile
Rosatel Peru
Rustans Philippines
Shahid VIP Subscriptions Kuwait
Sharaf DG Bahrain
Sharaf DG Egypt
Sharaf DG Oman
Sharaf DG UAE
Shoemart Qatar
Shopee Indonesia
ShopeePay Thailand
Shophive.com Pakistan
Shopon.pk Pakistan
Shoprite Nigeria
Shukran Bahrain
Shukran Qatar
Shukran Saudi Arabia
Shukran UAE
Singer Sri Lanka
SkiDeal Israel
Slot Nigeria
Sodimac Chile
SOGO Taiwan
Spar Nigeria
Splash United Arab Emirates
Sport Vision Bosnia and Herzegovina
Sport Vision Serbia
Spotify Colombia
Spotify Norway
Spotify Sweden
Spring Step Colombia
Starbucks China
Steam Philippines
Steam South Africa
Studio A (Apple) Taiwan
Takealot South Africa
Talabat Jordan
Tata Uruguay
Tavola Kuwait
Tavola UAE
Teknosa Turkey
Telemart Online Pakistan
The gioi di dong Vietnam
Tottus Chile
TripGift® Japan
TripGift® Qatar
TripGift Taiwan
Truemoney Thailand
Uber Eats Costa Rica
Uber Eats Japan
Uber Rides Costa Rica
Uber Rides Japan
Uber Rides Romania
Unimarc, Mayorista 10, Super 10 y Alvi Chile
Unimart - Barulu Costa Rica
VinID Vietnam
VIP.com China
Virgin Megastore Egypt
Virgin Megastore Jordan
Virgin Megastore Qatar
Virgin Megastore UAE
Vlcc Kuwait
Wah Chan Malaysia
Walmart China
Woolworths South Africa
Woolworths Wish Australia
Xbox Colombia
XO.kz Kazakhstan
Zalora Hong Kong
Zalora Indonesia
Zalora Taiwan
Zapata Serbia
Zara Jordan
Zara Qatar
Zenit UruguayChaikofsky Kazakhstan
Cuatroases Uruguay
Dairy Farm Group Singapore
Dan Murphy's Australia
Decathlon Brazil
Dunkin Donuts Colombia
Giant Singapore
GrabFood Malaysia
IKEA Canada
IKEA Italy (P)
Prune Chile
Razer Gold Thailand
Spotify New Zealand
Starbucks Malaysia
Target Australia
Boston Pizza Canada
Casa Chic Uruguay
CDON Denmark
Posted Sep 03, 2024 - 15:11 PDT
This incident affected: Oceania (AUD, NZD), Americas (ARS, BRL, CAD, COP, CRC, PEN, UYU, CLP), Africa (EGP, NGN, MAD), Asia (HKD, INR, JPY, KRW, MYR, PHP, TWD, BDT, IDR, SGD, THB, PKR, CNY, KZT, VND, LKR, JOD, KWD), Middle East (ILS, AED, SAR, UAE, QAR, TRY, KWD, BHD, OMR), and Europe (CZK, DKK, HUF, NOK, PLN, RON, SEK, BGN, RSD, MKD).