Catalog Change Notice - Multiple items to be deprecated on October 29, 2025

Incident Report for rewards

Resolved

This change is now live. The updated UTID changes are reflected in the catalogs.

Posted Oct 30, 2025 - 09:18 PDT

Update

Please be advised, these changes are going into effect in one week on 10/29/2025. Please make any necessary updates to your systems at this time if you haven't already: https://help.rewardsgenius.com/s/article/Tango-UTID-updates-in-2025

Posted Oct 22, 2025 - 10:57 PDT

Investigating

We are expanding reward options and increasing security around the digital redemption experience. New replacement UTIDs are live now while the old UTID deprecations will take effect on October 29, 2025.

To ensure continued functionality, please review the upcoming changes and make any necessary updates to your systems: https://help.rewardsgenius.com/s/article/Tango-UTID-updates-in-2025

Posted Aug 28, 2025 - 12:56 PDT

This incident affected: Oceania (AUD), Asia (INR), Americas (CAD, USD), Europe (EUR (Finland), EUR (Germany), EUR (Ireland), EUR (Spain), PLN, EUR (Lithuania)), and Middle East (TRY).