Increased Errors - Multiple Brands

Incident Report for rewards

Investigating

We are experiencing an increase in errors with multiple brands orders. The issue is currently being investigated.

The affected brands are:

Atrapalo (Spain)
Bimbostore Italy
Carrefour Italy
Carrefour Spain
Conad Italy
Decathlon France
Decathlon Portugal
Decathlon Spain
Deliveroo Italy
Eataly Italy
El Corte Inglés (Spain)
Esselunga
Eventim.De Germany
Gamestop Italy
Google Play Italy
Ideashopping Italy
Ikea Portugal
Ikea Spain
Mango Austria
Mango Netherlands
Mango Portugal
Media Markt Austria
Media Markt Netherlands
Media Markt Portugal
Media Markt Spain
Mediaworld
Moeve Spain
Mondadori Store
Nintendo Germany
Nintendo Italy
Nintendo Spain
Ovs
Playstation Austria
Playstation®store Germany
Playstation®store Slovakia
Prénatal Italy
Q8
Salmoiraghi & Vigano' Italy
Smartbox (Spain)
Steam Eur
Tigros
Unieuro Italy
Volagratis
Vvv Netherlands
Wonderbox France
Zara Spain
Posted Oct 22, 2026 - 07:39 PDT
This incident affects: Europe (EUR (Belgium), EUR (France), EUR (Germany), EUR (Italy), EUR (Netherlands), EUR (Portugal), EUR (Spain), EUR (Austria)).