Increased Errors - Multiple Brands

Incident Report for rewards

Resolved

This incident has been resolved.
Posted Jan 09, 2026 - 14:26 PST

Investigating

We are experiencing an increase in errors with multiple brands orders. The issue is currently being investigated.

The affected brands are:

Vikings Luxury Buffet Restaurant (PH)
GrabFood Philippines
Krispy Kreme® Philippines
Landmark (PH)
Maxs
Planet Sports (PH)
Robinsons
SM Gift Pass
The Bistro Group
Posted Jan 08, 2026 - 09:25 PST
This incident affected: Asia (PHP).