Increased Errors - Mastercard & Visa Cards

Incident Report for rewards

Resolved

This incident has been resolved.
Posted Sep 02, 2026 - 14:06 PDT

Investigating

We are experiencing an increase in errors with Mastercard & Visa orders. The issue is currently being investigated.

The affected items are:
Virtual Promotional Prepaid Mastercard USD
Virtual Promotional Visa® Prepaid Card - US Only
Virtual Promotional Visa® Prepaid Card
Posted Sep 02, 2026 - 13:10 PDT
This incident affected: Americas (USD).